About HC-IMPACT
HUMANITARIAN CONSULTING IMPACT SARL, HC-IMPACT for short, is a Congolese consulting firm incorporated as a limited liability company under OHADA law. Its head office is in Goma, North Kivu province.
Who we are
HC-IMPACT designs and conducts monitoring and evaluation, third-party monitoring, evaluation and research assignments for organisations that fund or implement development and humanitarian programmes. The firm works across the Democratic Republic of the Congo, with a focus on the east of the country and on conflict-affected areas. It can also work abroad.
We also support organisations in designing and managing their projects, and we train the teams responsible for monitoring them. Through our innovation and entrepreneurship hub, we support local entrepreneurs, particularly young people, women, cooperatives and small businesses.
To produce reliable, decision-relevant information on development and humanitarian programmes, and to strengthen the capacities of organisations and entrepreneurs working in fragile contexts.
To become a reference firm in Central Africa, recognised for the quality of its methods, the independence of its analysis and its knowledge of the field, with standards comparable to those of leading international firms.
What guides our work
These five values apply to all our assignments, whatever the client, the sector or the area of intervention.
Rigour
Our methods are explicit, documented and reproducible. Every finding rests on verifiable data, and every limitation of a study is made clear to the reader.
Independence
We report what we observe, including when results are disappointing. We declare any conflict of interest and decline an assignment when our neutrality could be questioned.
Accountability
We are accountable to our clients, and also to the communities who give us their time and information: sharing findings, keeping commitments, handling complaints.
Do No Harm
Data collection can expose the people we interview. We assess this risk before each assignment and adapt methods, locations and questions so as not to cause harm.
Local roots
Our teams know the territories, languages and social dynamics of the areas where they work. This proximity improves data quality and the relevance of our analysis.
From field practice to a consulting firm
HC-IMPACT was established in Goma in [TO BE COMPLETED: year of incorporation]. Since 2019, its founding members have conducted monitoring and evaluation, third-party monitoring, evaluation and research assignments in the Democratic Republic of the Congo on behalf of development and humanitarian organisations.
Those years in the field revealed a need for service providers based in the areas of intervention, able to meet donors' methodological standards while understanding from the inside the constraints of access, security and language. The firm was born of that conviction: the quality of an evaluation depends as much on rigorous methods as on understanding the context.
The innovation and entrepreneurship hub extends this commitment by putting the experience gained on economic development projects at the service of entrepreneurs in the region.
[TO BE COMPLETED: key milestones (registration, first assignments, opening of the hub)]
Ethical commitments
Donors and partner organisations expect their service providers to have formal policies in place. The following documents are [TO BE COMPLETED: adopted / being adopted] and can be shared on request:
- code of conduct for consultants and enumerators;
- policy on preventing sexual exploitation, abuse and harassment (PSEAH);
- personal data protection policy;
- anti-fraud and anti-corruption policy;
- conflict of interest declaration procedure.
Planning an evaluation, a study or a monitoring system?
Send us your terms of reference or describe what you need. We will come back to you with an initial methodological reading and the terms of our involvement.